We sincerely appreciate your business and want to do everything we can to earn your continued trust.
Please pick an option below that best desribes your needs:
FIND A SALESPERSON
To contact a certified AFI salesperson in your area, please locate him/her by using our convenient rep locator. If you can't find a representative in your area, please call 888-588-1420 (USA) or 877-857-9609 (Canada) and ask for our sales department, or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
TRACK ORDERS OR REPORT PROBLEMS
To track an order, report a problem, or ask a general question please call 888-588-1420 (USA) or 877-857-9609 (Canada) and ask for Customer Service or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please include your company name, customer #, order # and salesperson's name when emailing.
FILE A CLAIM OR REQUEST PARTS
To file a claim about a damaged product or missing parts, please download our Claim Form and follow the instructions shown. Then fax your completed form to 888-588-1403, ATTN: CLAIMS. Or, email it to us at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
and write, ATTN: CLAIMS, in the subject box. We pledge to get back to you within 24 hours.